Terms and Conditions

1) Definitions

In these Terms and Conditions, the following definitions apply. The “consumer” refers to any individual who is not acting for business or professional purposes and enters into an agreement with Isabelle’s Closet. A “distance contract” refers to any agreement concluded online without both parties being physically present. The “right of withdrawal” refers to the consumer’s ability to cancel an order within a specified period. A “durable medium” means any method that allows information to be stored and accessed unchanged in the future. These Terms and Conditions apply to all offers, orders, and agreements made through our website.

2) Identity of the Business

Isabelle’s Closet operates as an online store offering products directly to consumers. For any questions or support, you can contact us using the details below:
Email: info@isabelles-closet.com
Chamber of Commerce: 99976129

3) Applicability

These Terms and Conditions apply to every offer made by Isabelle’s Closet and to every agreement concluded between us and the consumer. By placing an order on our website, you agree to these terms. The Terms and Conditions are made available before the agreement is finalized and can be stored or reviewed by the consumer at any time. If any provision is found to be invalid, the remaining provisions will remain in full force.

4) The Offer

All offers made by Isabelle’s Closet are non-binding and may be changed at any time. Product descriptions, images, and specifications are provided as accurately as possible; however, slight variations may occur. Obvious errors or mistakes in pricing or product information do not bind us. All prices listed may exclude customs duties or import taxes, which are the responsibility of the customer.

Each offer clearly states the price, shipping costs (if applicable), payment methods, and delivery details. It also outlines whether the right of withdrawal applies and any additional conditions related to the purchase.

5) The Agreement

An agreement is formed once the consumer accepts an offer and completes the checkout process. After placing an order, the consumer will receive an electronic confirmation. Isabelle’s Closet reserves the right to refuse or cancel orders if there are reasonable concerns regarding payment, fraud, or incorrect information.

We take appropriate technical and organizational measures to ensure that all data transmitted through our website is secure. All transactions are processed through secure systems.

6) Order Conditions and Responsibilities

The consumer is responsible for providing accurate and complete information when placing an order. Isabelle’s Closet is not liable for delays or issues caused by incorrect shipping details provided by the customer. The consumer must ensure they are able to meet their payment obligations before completing a purchase.

7) Right of Withdrawal

Consumers may have the right to withdraw from the agreement within a specified period, as outlined in our Return Policy. If applicable, conditions and instructions for returns will be provided separately. Certain products may be excluded from returns for hygiene or safety reasons.

8) Delivery and Performance

Orders will be processed and delivered within the timeframes stated in our Shipping Policy. Delivery times are estimates and may vary due to external factors. Isabelle’s Closet is not responsible for delays caused by shipping carriers, customs processes, or unforeseen circumstances.

9) Liability

Isabelle’s Closet is not liable for indirect or consequential damages resulting from the use of our products or services. Our liability is limited to the amount paid for the product in question, unless otherwise required by law.

10) Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon being posted on the website.

11) Complaints and Contact

If you have any complaints or questions regarding your order or these Terms and Conditions, please contact us at:
Email: info@isabelles-closet.com
Chamber of Commerce: 99976129

We aim to respond within 24 hours and resolve any issues promptly.